Country Inn and Suites New York – Best for Frugal Business Travelers
I was recently invited to stay in a Country Inn and Suites, to relax and enjoy their hotels with my girlfriends. I chose the Country Inn and Suites New York location, in Long Island City, Queens, as it is the closest to where I live. This new location, which just opened this past October, has 133-room and is the first Country Inn and Suites in New York City. I’ve stayed at Country Inn and Suites before, and it was a really positive experience for my family. The hotels were clean, the rooms were great, and in my previous experiences, the staff were friendly and helpful.
Based on my experience while staying at the Country Inn and Suites in Queens, I came away with a feeling that, unlike the others I have stayed in, this particular location is probably best for those visiting New York for business, or maybe even for the young traveler on a budget, who will spend most of their time in Manhattan and just need a place to stay that doesn’t cost much. As for families, it could go either way, depending of what your travel priorities are, price being the main one.

What it has going for it:
The hotel is located in the heart of Long Island City, an emerging cultural neighborhood with close proximity to New York City. It is three blocks away from trains on Queensboro Plaza, which is only one train stop away from downtown Manhattan. In that sense it is conveniently located.
All guestrooms and suites feature complimentary wired and wireless high-speed Internet access, and 32-inch LCD television. Some accommodations also offer panoramic views of the Manhattan skyline.
It is an inexpensive stay in comparison to other hotels located in the Manhattan area. The going rate for a one bedroom with a King size or two Queen size beds room is between $110 and $125 on a Saturday to Sunday, none peak season.
The hotel is new, and the rooms are nice and comfortable, similar to my experience at their other locations.

What it has against it:
Though the walk to the train station is short, at night it can be a bit sketchy. The hotel is not located close to any major businesses in the area, including restaurants and shops, without it being a drive away, or a walk through some often dark streets at night. Though as a New Yorker I wouldn’t consider it dangerous, I could see how an out-of-towner would be nervous in walking around at night, or even a family with kids.
Ours was not a view of the Manhattan skyline, but rather one of a parking lot and a factory across the street.
There is very, very limited parking. This may not be a problem if you aren’t traveling with or renting a car (which I would suggest you not do as car travel in the city is time consuming and parking is expensive).
The lobby is small. When I was leaving, I wanted to speak to the General Manager and couldn’t because after a couple of guests arrived, the lobby was full to capacity and the reception area was extremely busy.
Customer service is poor. During my stay, the staff was rude to me and my guests, making us feel uncomfortable and un-welcomed. We weren’t even greeted when we walked in at 9:00 pm, and we were the only ones in the lobby at the time.
Personally, I would not ever stay in this hotel again. However, every traveler travels with different priorities and needs.
For me, when it comes to hotel stays I have three top priorities: room (cleanliness, quality, comfort), customer service, and location. Anyone of those fails, and it falls out of list of places to stay. In this case, the customer service was the top and location was next.
But if what matters most to you is a clean, hotel room, at an affordable price, and you are comfortable walking anywhere (not sure how easy it is to hail a cab from the hotel), plus find the proximity to Manhattan a huge bonus, than nothing else might bother you about this property.
The Long Island City area, though still a bit rough around the edges in terms of looks, is an up and coming area, and there are many affordable hotels popping up everywhere. I would suggest that you do your research and read reviews before making your lodging choice.
I am still fond of the Country Inn and Suites. My hope is that the customer service issues, in this particular location, are addressed, because it can ruin anyone’s stay…plus gives us New Yorkers a bad reputation. Finally, amenities such as free continental breakfast are included, as they are at all Country Inn and Suites locations.
Country Inn and Suites by Carlson, New York City location 40-34 Crescent Street Long Island City, NY 11101 718-729-0111Photos courtesy of Country Inn and Suites
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